07-12-17 04:38 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    I misplaced my DTEK60 somewhere in the house, and thought I could locate it with BlackBerry Protect. When I opened the site, my Classic was still connected so I removed it, but I couldn't find a way to connect the DTEK60. I checked the phone's settings, but couldn't find any way to connect; I looked on the site (the Classic was gone), but no way to add it there either.

    PLEASE HELP! I NEED TO BE ABLE TO USE PROTECT AGAIN!
    07-12-17 02:23 AM
  2. conite's Avatar
    conite
    Ambassador
    Android phones use Google"s "find my phone" - not BlackBerry Protect.

    Log into your Google account on a computer.
    MagusNine likes this.
    07-12-17 02:55 AM
  3. MagusNine's Avatar
    MagusNine
    I was able to locate the device. Didn't know that BB Protect didn't cover their Android products; I very much appreciate your help.
    07-12-17 04:10 PM
  4. conite's Avatar
    conite
    Ambassador
    Originally Posted by MagusNine
    I was able to locate the device. Didn't know that BB Protect didn't cover their Android products; I very much appreciate your help.
    Ya. No use reinventing the wheel.
    07-12-17 04:38 PM
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