1. CrackBerry Question's Avatar
    Hello,

    I connected my passport for the first time to the pc (bb link). It asked me for my device password, but I couldn't remember it. I used 9/10 tries to figure it out. Normally I use a picture password. Can I somehow go back to the picture password to not reset the device?

    Thanks.
    01-22-17 02:42 PM
  2. conite's Avatar
    Unfortunately no.
    01-22-17 02:48 PM
  3. Fret Madden's Avatar
    Device must be unlocked in order to change any settings.
    01-22-17 03:58 PM

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