How can I tell if my Leap or Z10 is connecting to 4G?
I have new Virgin Mobile 4G SIMs for my unlocked (from BB Shop) Z10 and Leap but do not seem able to select 4G, 3G&4G or 2G, 3G &4G in mobile network settings. All has been working as expected using the old 3G SIMS. If I select anything with 4G, the phone seems to revert to the lower "non-4G" setting.
I have spoken with Virgin and tested the SIM cards in an iPhone, where LTE can be selected. I have checked the Virgin 4G frequencies which are in bands showing in the about screen on the Z10 and Leap.
I don't have a 4G signal in my house but would expect to be able to set the phone to receive one when it finds one. Am I missing a trick?
Thanks
Gary