1. Brian Pranantlall's Avatar
    hey guys i really need help, my blackberry z10 has shut down and it wont come on. i battery pull couple times, i've held down the power button couple times for more than 10 sec but still it wont come on.
    can someone plz help me
    08-17-14 02:34 PM
  2. nairdaotnatus's Avatar
    Have you tried plug your Z10 to a PC ? If your PC detected it, try use autoloader to reinstall OS

    Posted via CB10
    08-17-14 02:36 PM
  3. Brian Pranantlall's Avatar
    i tried all of that and its not coming on or showing charging...neither the led light wont show
    08-17-14 02:41 PM
  4. anon721037's Avatar
    Plug it into the wall for a couple of hours to make sure the battery isn't dead, then try starting again.
    08-17-14 02:52 PM
  5. Brian Pranantlall's Avatar
    i did all of that and still nothing
    08-17-14 03:02 PM
  6. anon721037's Avatar
    Plug it into your pc and try to see if BB link will get it going
    08-17-14 03:03 PM
  7. Brian Pranantlall's Avatar
    i tried all of that too and nothing at all
    08-17-14 03:05 PM
  8. anon721037's Avatar
    Send it back for warranty work
    08-17-14 03:06 PM
  9. Brian Pranantlall's Avatar
    but my fone was working good
    08-17-14 03:11 PM
  10. anon721037's Avatar
    Try a new battery first then,
    08-17-14 03:19 PM
  11. Ecm's Avatar
    A couple of suggestions. If you have one, try a different charging cable. Definitely try a different wall socket. Also, you can plug it in without the battery to see if there's any response. If you get a response without the battery, that's a pretty good sign of a dead battery.
    08-17-14 05:17 PM
  12. potatoguy's Avatar
    mine did the same, Link wouldn't recognize it, Battery changes - so I sent it back to the Bell and they sent it away. That was 2 weeks ago, haven't heard anything back.
    08-17-14 06:31 PM

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