06-14-15 06:11 AM
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  1. Einobels's Avatar
    Einobels
    Everytime I try to play YouTube videos on my phone, it won't let me.. I can get through the website itself but when I try to play.. This message pops up.. "An error has occured attempting to play media."
    Can you help me? Thanks much guys, I'm still a newbie here..
    BlackBerry Curve 9300 3G OS 5.0.0.977 (1602)
    I'm using WiFi.. Don't have any data plans active..
    06-13-15 12:51 AM
  2. ZF_23's Avatar
    ZF_23
    Clear browser cache and try again.
    06-13-15 01:22 AM
  3. Matty's Avatar
    Matty
    Trusted Member
    Q&A Team
    Originally Posted by Einobels

    "An error has occured attempting to play media."

    BlackBerry Curve 9300 3G OS 5.0.0.977 (1602)

    I'm using WiFi.. Don't have any data plans active..
    Well firstly, the browser you using is unfortunately very old. Maybe that's one issue? Youtube could have updated a couple things which might have "discounted" support for that browser?

    The Wi-Fi you are using may be very slow and therefore unable to load the video fast enough?? Example below.

    How can I play YouTube videos on my phone using Browser?-img_00000027.png

    Posted via BlackBerry Q5 on 10.3.1.2576
    06-13-15 02:53 AM
  4. cristi2404's Avatar
    cristi2404
    I have a similar problem: can't play Youtube videos. There is an error message telling something about a plug-in not found. Any advice?
    Blackberry Z10 os 10.3.1.1779
    06-14-15 06:11 AM
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