1. CrackBerry Question's Avatar
    I brought the pastport like 2 day ago the phone works good but it doesn’t charge past 60. Unless I turn the phone off then it charge but wen I turn it off wat ever I downloaded on there n erased. Wat do o do
    10-03-17 11:04 AM
  2. Tim-ANC's Avatar
    First do a hard reset. Hold both the volume keys for 20 seconds then release. Is this a new Passport or used?
    10-03-17 11:31 AM
  3. kbeezy012's Avatar
    My phone also does this! I have tried the hard reset and everything that I can think of. But it still resets EVERYTIME I turn it off.
    10-20-17 12:51 AM
  4. AbeM25's Avatar
    So I had the same issue with my Passport. After some advice from some of the awesome people on this forum, I got it working. So I was told to do a hard reset by holding down the power button for about 12 seconds and let the phone restart. I tried that and it fixed the LED issue I was having but the battery issue was still an issue. So I was told to wipe the OS and have it re-installed. If you Google bb10 passport blue LED issue there will be a Crackberry post about how to update the OS. Just follow the instructions and if need be do another hard restart after the update is completed. That's what I had to do and now my phone works perfectly.

    Posted via CB10
    10-20-17 01:18 AM
  5. Emantungweni's Avatar
    Hey guys I bought a passport last month but it's a second hand it's function very well battery life is good but the problem is that it doesn't have a library and music player app I'm not sure how are they missing any one with any idea on how to fix this....much love

    Posted via CB10
    10-20-17 10:02 AM
  6. Asvertus's Avatar
    Sounds like it has the developer OS on it.


    Posted from my Z30 (10.3.2.2876) LoveBB10Apps - LoveBB10
    10-20-17 10:12 AM

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