1. DeMelo84's Avatar
    how can I downgrade to the os that is out for the Q10 based on my carrier which is Bell im running 10.3.1.1016 and it wont backup my phone
    Last edited by DeMelo84; 12-18-14 at 12:13 PM.
    12-17-14 02:59 PM
  2. sedalia066's Avatar
    BlackBerry Link should offer a factory restore. That should put the latest carrier OS back on your phone. I believe the current data and settings cannot be returned when you do that downgrade. Maybe a search of the forums can tell for sure.
    12-17-14 03:07 PM
  3. todparsons's Avatar
    https://drive.bitcasa.com/send/6tMMp...3dTocYhTwQn6io download latest 10.2.1 and run it

    Posted with my z10 stl100-2 running 10.2.1.3442
    12-17-14 06:56 PM
  4. DeMelo84's Avatar
    okay well Link wont let me backup my phone says its not connected when it is and I dont want to lose any of my data
    12-18-14 12:14 PM

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