1. emel vi es's Avatar
    how can I delete my old BlackBerry id..i already created a new id but the old one id still appears..by the way ive deleted it bcoz I forgot my password..what will I do..plz help..im running out of patience

    Posted via CB10
    02-20-16 07:43 AM
  2. Lusitano17's Avatar
    The phone still associates with your old id and password.

    If you can still access your original email account you can recover your old password for your original id.

    https://blackberryid.blackberry.com/...coverpassword/

    ....but If you can't access the account or have forgotten your id unfortunately you now have a brick. There is no way around the BlackBerry protection service without the original password..


    Posted via CB10
    02-20-16 08:10 AM
  3. langalakhe khambule's Avatar
    So what's the better solution for this problem cos It's useless
    02-28-19 10:49 AM
  4. conite's Avatar
    So what's the better solution for this problem cos It's useless
    Throw your phone in the garbage and buy a new one.
    02-28-19 12:35 PM
  5. conite's Avatar
    The phone still associates with your old id and password.

    If you can still access your original email account you can recover your old password for your original id.

    https://blackberryid.blackberry.com/...coverpassword/

    ....but If you can't access the account or have forgotten your id unfortunately you now have a brick. There is no way around the BlackBerry protection service without the original password..


    Posted via CB10
    He deleted his old BBID. At least I think that's what he wrote. ¯\_(ツ)_/¯
    02-28-19 12:35 PM
  6. TrumpetTiger's Avatar
    how can I delete my old BlackBerry id..i already created a new id but the old one id still appears..by the way ive deleted it bcoz I forgot my password..what will I do..plz help..im running out of patience

    Posted via CB10
    Hey emel,

    It's a little unclear what you're asking, but if you're wondering how you delete a Blackberry ID from your phone you cannot do so short of reloading the software/doing a factory reset. BE AWARE that if your phone is attached to Blackberry Protect and you do not disable it before you do the wipe/use an autoloader, you may have trouble setting up the new phone.

    If you're asking something else, please clarify and we'll be happy to help.
    02-28-19 05:31 PM

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