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hello guys,i just bought blackberry z10 and I'm trying to setup the phone for the first time.i connect to a wifi and the phone detects OS upgrade 668MB i agree and install updates,but lost connections after 2min.the phone remain on blue screen cant access anything,i have switched off and on it severally still the same problem.pls how can i skip this setup?pls i need your help
U cant
U will need an internet connection to continue
Posted via CB10
Hello prithvim7,i connected the device to my laptop via USB that has internet connection and then try to continue os update on blackberry website,i get this message on the website that I must finish setup to continue. And I don't know what to do with blue screen on the device that leads to nowhere
You should have a working internet connection on your sim or wifi to continue the setup
Posted via CB10