1. CrackBerry Question's Avatar
    My blackberry q5 has a blackberry id that I did not assign. Maybe it was a preowned phone. Therefore I don't know the password and cannot use link to back it up. Need to know how to do it without link, or how to change the blackberry id username.
    01-21-16 08:08 PM
  2. jope28's Avatar
    Does it have BlackBerry Protect activated?

    How to backup a blackberry q5 without bb link?-20160121222831.jpg

     Passport/SQW100-3 .2876 CB10 
    01-21-16 08:29 PM
  3. BB-JAM215's Avatar
    If you didn't buy it in a sealed box from a BlackBerrr dealer, then you must known that it was preowmed.

    The BlackBerry ID is tied to the hardware of that particular phone to make it secure against unauthorized use. This is different than how security works on iPhones and Android phones.

    Without the BlackBerry ID and password, there's not much you ca do except just use it as is.
    01-21-16 08:33 PM

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