1. CrackBerry Question's Avatar
    whenever i try to connect the signal does not appear in the top of the screen, and i send more message to the service provider but no thing else change, what should i do to set my phone, please.
    09-25-16 07:52 AM
  2. DaFoxGrey's Avatar
    whenever i try to connect the signal does not appear in the top of the screen, and i send more message to the service provider but no thing else change, what should i do to set my phone, please.
    Legacy BlackBerry devices require a BIS or BES data connection in order to access the internet and use BlackBerry features.
    BIS is provided by cell carriers
    BES is provided by companies or governments you are employed with.

    Do you have a BIS or BES data plan through your cell carrier or your employment company/government?
    If no, then you can't fully use the features of your BlackBerry Bold.
    There is a way of getting it mostly functional using a non-BIS/BES data plan:
    http://forums.crackberry.com/blackbe...ut-bis-996682/

    If you do have an active BIS/BES data plan, contact you carrier or BES IT administrator for instructions on how to have your device activated on the plan.
    Heavens1 likes this.
    09-25-16 08:00 AM

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