1. Pritam Padhye's Avatar
    I was using blackberry curve 9300 from 2011. Then I started using z10 in 2014. I want to recover some of my memo pad notes from 2012. I tried looking for my z10 backup but I didn't find one but I have all the device data copied in some other folder in my computer. I also tried to restore it from blackberry protect but it is not showing any files from blackberry curve 9300, it's like I never used that phone, feel disgusted! So I have 2 questions

    1. Can I retrieve memo pad notes from the copied data in my computer? (it's not a proper .bbb file, I just copied whatever I saw in the drive of phone when we connect it to computer)
    2. Is there any way to retrieve the data from blackberry protect which not showing the previous phones I was using and also it is not showing any z10 backups too

    I really need those notes back, it's really really urgent!
    Any kind of help is welcomed!

    Posted via CB10
    03-02-16 06:29 AM
  2. jaydee5799's Avatar
    BB Protect did not save any data for BB!0 did it? I was never able to make backups with it for my Z10 or my Z30.
    03-02-16 08:19 AM
  3. Dunt Dunt Dunt's Avatar
    BlackBerry Protect only worked with BBOS devices to do limited backup of some data - but memos was one of those .... and if you used it to restore that data to a BB10 device, it was a one time deal.

    If you did a backup onto your computer via Device Manager.... https://supportforums.blackberry.com...E/td-p/2091391

    Long ago I learned the hard way, not to rely solely on BlackBerry to handle the "backup" of important data.
    03-02-16 08:41 AM
  4. Pritam Padhye's Avatar
    It showed me it did but now when I tried it is not showing any backups from any of the devices no backup from z10 also no backup from curve 9300 :/
    I don't understand what to do?

    Posted via CB10
    03-02-16 08:48 AM
  5. Pritam Padhye's Avatar
    And I didn't take the backup as .bbb file but I copied all the data from the device. Can we extract notes from there?

    Posted via CB10
    03-02-16 08:50 AM

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