Help!!! Q10 problems.

Good day yall.

Die hard crackberry fan here.

Just got myself the BlackBerry Q10 from a reseller)(to hold me over for now)...

Having a couple of issues,

1) Continuous Factory Default Reset

Everytime the battery dies (everyday basically) or I turn off the phone it restores to factory settings when it powers back on which is incredibly annoying!

2) Won't make outgoing calls:
It cancels a call right after dialing. Not an issue with my cell provider as I have coverage.

Please please someone help me love blackberry again!

Posted via CB10

Since you don't have much to lose, reload the OS using the latest outloader for your device model. If it's a software issue, this should get rid of it.

Simply update yar

Posted via CB10

I don't remember the exact name, but there were some phones that had the notification led go blue whenever you turn it on. Those devices reset to factory every time you turn them off.

So first check if your LED flashes blue when you turn on your phone. If it does, then search the forums for "blue led problem" or something similar.