1. CrackBerry Question's Avatar
    Blackberry UK will swap it '1 for 1' in 2 days, for a new device, but with no functioning screen it means I cant run a device transfer process. I connected it to the PC and it sees it, but I cant access anything. Before I post it for replacement, is there anything I can do to salvage data. I still have the device swap file on my google drive from 3 months ago from when I moved form a Z30, so presumably can reuse that, but I have updated a lot in the meantime and want my SMS history. Blackberry will just post a new device and not entertain recovering data... I was told they erase all data on receipt to avoid any personal data issues. I could try to find someone to replace the screen instead but probably not worth the cost aggravation etc Any ideas before I post it - Thanks
    11-28-17 04:17 AM
  2. Dunt Dunt Dunt's Avatar
    If you set up a Google Account and didn't disable the backup features, they your data should be safe.
    11-28-17 08:15 AM

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