1. Farey Rahman Wijaya's Avatar
    Hello, my BlackBerry z10 after update cannot boot up. Only show screen logo like my attach picture, any one here can solved my problems? Thanks in advance

    Help My BlackBerry Z10 cannot boot up-img_20150909_200702.jpg

    Posted via CB10
    09-13-15 12:17 PM
  2. anischab's Avatar
    How long? 1-3 hours are okay... wait a bit... more? One day or two?

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.3.2.2639; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.1.2480; Germany.
    09-13-15 04:07 PM
  3. anischab's Avatar
    Leave it charging over night... if you lose patience, try to reboot by the two volume keys (does not work on STL-100/1 here you should male a battery pull)... but as said above: first leave it alone for one day/over night. It might still be installing the update!

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.3.2.2639; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.1.2480; Germany.
    09-13-15 04:10 PM

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