1. D4rr3n's Avatar
    i tried to updatemy software using autoloader, while i ran autoloader the green led loght was on until the process completed.. but after that the red led light just kept flashing twice like a loop. I don't know what to do now can you please help me

    When i try reloading the software on blackberry link it tells me software update encountered an error
    08-23-18 12:23 AM
  2. pkcable's Avatar
    Are you sure you had the right (a compatible) autoloader?
    08-23-18 08:29 AM
  3. D4rr3n's Avatar
    Early I used a different autoloader and it worked but now i can't seem to get passed the wifi connection part of the setup
    I would appreciate any help with this
    08-23-18 10:02 AM
  4. conite's Avatar
    Early I used a different autoloader and it worked but now i can't seem to get passed the wifi connection part of the setup
    I would appreciate any help with this
    Which Z10 variant do you have?
    08-23-18 10:47 AM
  5. D4rr3n's Avatar
    I used this one: Z10_10.3.02.2876_STL100-1 not sure if it's the right one i should have used
    08-23-18 11:00 AM
  6. conite's Avatar
    I used this one: Z10_10.3.02.2876_STL100-1 not sure if it's the right one i should have used
    You didn't answer the question. What variant do you have?
    08-23-18 01:09 PM
  7. D4rr3n's Avatar
    To be honest i don't know what variant is in terms of my phone
    08-23-18 01:12 PM
  8. conite's Avatar
    To be honest i don't know what variant is in terms of my phone
    Go to settings, about.

    You have a Z10STL100-X. What is X ?
    08-23-18 02:28 PM
  9. D4rr3n's Avatar
    I can't get into my settings because im stuck by the setup.. there's no next options by the wifi part of the setup
    08-23-18 02:32 PM
  10. conite's Avatar
    I can't get into my settings because im stuck by the setup.. there's no next options by the wifi part of the setup
    Try this one then:

    https://mega.nz/#!UEwkxLTa!Q3y5xKCE4...dkG3EInalY18_g
    08-23-18 03:40 PM
  11. D4rr3n's Avatar
    having trouble with that link whick z10 variant is that?
    08-23-18 03:43 PM
  12. scrannel's Avatar
    Pull your battery, I think the variant is printed on the phone under the battery.
    08-23-18 07:10 PM
  13. conite's Avatar
    having trouble with that link whick z10 variant is that?
    For all other Z10s other than the -1.

    Link is good.
    08-23-18 07:52 PM
  14. pkcable's Avatar
    For all other Z10s other than the -1.

    Link is good.
    Yes good link, I just checked it, took me right to mega and the file.
    08-24-18 12:04 PM

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