1. khusnun indra giri's Avatar
    help me. ican't make outbound calls on my BlackBerry z10 stl100-1?

    Posted via CB10
    05-10-17 11:22 PM
  2. conite's Avatar
    That's not enough information. Do you have network coverage? Have you tried your SIM in another device? Can you receive calls?
    05-10-17 11:31 PM
  3. khusnun indra giri's Avatar
    yes im in good network coverage. I have tried on other device no problem. I can accept messages but do and receive calls cant.

    Posted via CB10
    05-10-17 11:41 PM
  4. khusnun indra giri's Avatar
    Posted via CB10
    05-10-17 11:42 PM
  5. conite's Avatar
    How many bars do your have? Or do your see a red X?
    05-10-17 11:53 PM
  6. khusnun indra giri's Avatar
    5 bar. nothing.

    Posted via CB10
    05-11-17 12:08 AM
  7. JAS0NB0URNE's Avatar
    How long has this been an issue? Have you tried anything to resolve issue....reboot phone? Put in airplane mode then take it out of airplane mode?

    Posted with my  Classic
    05-11-17 12:11 AM
  8. AmritD's Avatar
    help me. ican't make outbound calls on my BlackBerry z10 stl100-1?

    Posted via CB10
    Are you by any chance using s Jio sim?

    Posted via CB10
    05-11-17 12:21 AM
  9. khusnun indra giri's Avatar
    just now. after I flash use autoloader. already all but still no results.

    Posted via CB10
    05-11-17 12:29 AM
  10. khusnun indra giri's Avatar
    s jio sim? what it's I dont understand.

    Posted via CB10
    05-11-17 12:31 AM
  11. JAS0NB0URNE's Avatar
    just now. after I flash use autoloader. already all but still no results.

    Posted via CB10
    So this phone was working previously? If you are sure you had the right autoloader file, try to run it again.

    Posted with my  Classic
    05-11-17 12:31 AM
  12. Heavens1's Avatar
    help me. ican't make outbound calls on my BlackBerry z10 stl100-1?

    Posted via CB10
    Maybe ring your telco, and see if they can help.

    Post back after you've spoken with them. 😁
    05-11-17 02:08 AM
  13. khusnun indra giri's Avatar
    I've tried to update the os to 10.3,2 via autoloader but my device so locked BlackBerry protect. I forgot my password and id.

    Posted via CB10
    05-11-17 05:43 AM
  14. khusnun indra giri's Avatar
    If i update os from 10.3,1 to 10,3,2 via OTA or BlackBerry LINK does my BlackBerry back to locked BlackBerry protect?

    Posted via CB10
    05-11-17 05:46 AM
  15. bobshine's Avatar
    If you device is BB protect locked, obviously you cannot make a call! 🤦*♂️

    And no, theres no way to bypass the lock, or else it wouldn't be a good lock right?
    05-11-17 06:40 AM

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