I'm having some issues on my Z30 ever time I record a video for some reason instead of it a still from video that was recorded it's has been replaced by the pic of an album I have in my phone. Does anyone know how I can fix this issue? Please
And I am running the latest software from Verizon .2991 and even before I updated I've had this issue. Also my contacts won't show when I open the phone app.. but they do show in the contact app.
Hold the up and down volume keys and do not release until you see the big blue BlackBerry logo in the centre of the screen. Ignore the screen shot that occurs and make sure you have at least 20% memory left on device and media card.
You could try just deleting the Album in question and adding it again later. Also, are you using a good media card? I have had similar problems with cheap cards off EBay.
Yeah I can probably wipe it and not load that album onto my sd card let's see if it works.. kinds sucks looking forward to getting a passport but I hate glitches like these then I cannot fix then