1. CrackBerry Question's Avatar
    I've just taken delivery of a re-con Passport. Managed to solved the 'red light of death' issue using BB Link, now I can't connect to home wifi, or set up any email accounts. The same message appears 'unable to authenticate against the network' I'm using OS Any ideas?
    09-25-17 06:30 PM
  2. BB-JAM215's Avatar
    Your new Passport has a different network MAC Address from your old one. Have you tried "forgetting" your existing home WiFi setup and then setting up your WiFi account again?
    09-25-17 07:59 PM

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