Help! Can't Backup Z10 - Error Message
HELP! I can't backup my Z10 using BlackBerry Link.
I keep getting the following messages at different points in the backup process:
-"Unable to save name"
-"Cannot communicate with device"
-"Verify that your device is turned on and connected to blackberry link."
Same issue with passport here
Passport could not backup here.
Got an error message "Backup did not complete, verify that your device is turned on and connected to BlackBerry Link and try again", after long time of clicking Back Up Device button.
By the way, device connection and media sync seem to be ok.