1. CrackBerry Question's Avatar
    It is not as bright as my notifications light on the right. My screen also seems hyper bright. I have turned my screen brightness down all the way and it till seems very bright. My battery is running down faster than ever before, even when I am not actively using my phone.One post I read suggested that there was a test I could run under Options, then Status and type 'test'. Unfortunately, I could not find Options and Status to be able to run this test. Another suggested pulling the battery, however, anyone with a newer phone knows that you can no longer 'pull' the battery.
    I would appreciate any insight that can be provided. I can not afford to replace the phone, fixing it is necessary for me.
    Thanks !
    05-02-17 08:34 PM
  2. rbtg's Avatar
    no 1 thing you want to do it's to back up your data then try a hard reset (hold vol+ and - ) for 10 seconds
    if that doesn't fix it you will have to reload the os
    05-02-17 10:30 PM
  3. mad_mdx's Avatar
    Sounds like your proximity sensor is turning on (red light).
    Also your light sensor is malfunctioning...
    How's your front facing camera?

    First thing first, try a simple device reboot.
    05-03-17 01:05 AM
  4. Dunt Dunt Dunt's Avatar
    Would be a good time to review your data backup plans...

    Might try using BBVE to do a full hardware test.

    As others have said doing a hard reset/reboot with the volume keys might reset it. If it's a software glitch, reloading the OS would be the next step. Then use BBVE before restoring any data.

    But if it's hardware.. not an easy part to find these day.
    05-03-17 09:53 AM

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