1. CrackBerry Question's Avatar
    Hi everyone,for some reasons when i plug my headphones to my Q5 the music come from the speaker but not from the headphones,i tried with different ones.It was working perfectly before,i didnt do any update or changed any settings.Anyone can help me please???
    04-28-15 06:27 AM
  2. ZizzyLizzy's Avatar
    I had the same issue on my Z30!

    I don't know if I fixed it, but I got it to work after I did this:
    - plug in your headphones
    - open the music app
    - start any song (you have to be able to see the cover of the song)
    - click on the three dots for further options
    - select "Audio"- > select the ones for the speakers of the phone - you should now be able to hear the music via your phones speakers
    then open the same audio menu via the three dots again and select headphones

    et voil you should now be able to hear the music through your headphones. if it doesn't work switch again between the phones speakers and your headphones.

    I have no idea why, but this fixed the issue for me.
    04-28-15 10:14 AM

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