[CrackBerry Question]

It's been around 3 weeks since I bought my BlackBerry priv. When I connect my headphones,the volume is not increasing beyond the halfway mark. Is it a software problem or a setting needs to be changed?
Please help!

[FF22]

It's been around 3 weeks since I bought my BlackBerry priv. When I connect my headphones,the volume is not increasing beyond the halfway mark. Is it a software problem or a setting needs to be changed?
Please help!

Headphone volume

First my usual warning. Turning the volume up to overcome certain other loud background noise (lawn mower, jet engine) or anything else very loud can permanently damage hearing and the listener won't know it. It does not take much to do the damage.

With that:

Okay, I have no idea what has caused this but found a solution. Over the last couple of days, a couple apps had given me the screen overlay message. So that prompted me to look in this area. What worked for me:

1) Go to settings, Apps
2) Click the settings wheel in the top right corner
3) At the next screen, click Draw Over Other Apps
4) Click the three dots in the top right corner and click Show System
5) Then scroll down the app list and find SystemUi and toggle to Yes

This fixed it for me as when my headphones are plugged in and I increase the volume, the warning prompt comes up and I can turn it up louder.