10-17-16 03:22 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    Have changed by BlackBerry id password but still won't allow me to wipe my device
    10-17-16 04:29 AM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Wiping shouldn't be an issue... 10 failed attempts and it will do it for you.

    Now using the device afterward... that's another matter. I'd make very sure that the ID used on the phone is working with the changed password. Try loging into your BB Protect account on the web with that user id and password.
  3. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Wiping shouldn't be an issue... 10 failed attempts and it will do it for you.

    Now using the device afterward... that's another matter. I'd make very sure that the ID used on the phone is working with the changed password. Try loging into your BB Protect account on the web with that user id and password.
    10-17-16 06:58 AM
  4. coffee-turtle's Avatar
    coffee-turtle
    Q&A Team
    https://blackberryid.blackberry.com/bbid/login
    10-17-16 03:22 PM
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