1. oldwoman's Avatar
    Please, *specifically* Key1 and Alta HR!

    I did contact support, tried everything they recommend - no dice.

    Should I buy the newest Fitbit model? Key2? Wait for Key3?? I love both my Key1 and Alta HR and I'm not keen on changing!

    Notifications worked for a short while until about a year ago.

    Anyone? I would be beyond grateful!
    06-02-19 06:30 PM
  2. Chuck Finley69's Avatar
    Please, *specifically* Key1 and Alta HR!

    I did contact support, tried everything they recommend - no dice.

    Should I buy the newest Fitbit model? Key2? Wait for Key3?? I love both my Key1 and Alta HR and I'm not keen on changing!

    Notifications worked for a short while until about a year ago.

    Anyone? I would be beyond grateful!
    What Key3? What caused or when did two stop properly interacting? The year ago was for everything or just notifications? Factory reset?
    06-02-19 06:48 PM
  3. oldwoman's Avatar
    What Key3?
    Eh, a girl can dream...

    What caused or when did two stop properly interacting? The year ago was for everything or just notifications? Factory reset?
    Yes, everything worked until some update: Pairing, syncing and notifications...
    To clarify further: I cannot pair my Alta HR via Bluetooth with the phone. The phone "sees" the tracker, but cannot pair with it.
    Last edited by oldwoman; 06-02-19 at 08:25 PM.
    06-02-19 07:34 PM
  4. Chuck Finley69's Avatar
    Eh, a girl can dream...


    Yes, everything worked until some update: Pairing, syncing and notifications...
    To clarify further: I cannot pair my Alta HR via Bluetooth with the phone. The phone "sees" the tracker, but cannot pair with it.
    Have you tried a factory reset of either or both devices?
    06-03-19 06:34 AM
  5. oldwoman's Avatar
    Have you tried a factory reset of either or both devices?
    Thank you for the suggestion. I'm def. uncomfortable, but there's nothing else left to try...
    06-04-19 07:20 AM

Similar Threads

  1. Connecting PP to LOEWE speaker 2 go bluetooth?
    By Hrishikesh Jadhav in forum BlackBerry Passport
    Replies: 4
    Last Post: 06-03-19, 12:21 PM
  2. Repeated Notifications for Emails In Blackberry Hub
    By cyberjack in forum BlackBerry KEY2 LE
    Replies: 1
    Last Post: 06-02-19, 10:53 PM
  3. Please help to get Android 7 update to DTEK60
    By wisn shatfler in forum BlackBerry DTEK60
    Replies: 1
    Last Post: 06-02-19, 07:31 PM
  4. Im having problems with my touch screen, can't log in
    By maryanne219 in forum BlackBerry Z10
    Replies: 1
    Last Post: 06-02-19, 01:17 PM
LINK TO POST COPIED TO CLIPBOARD