1. HaberNik's Avatar

    I decided to purchase this app today and have not been able to download it. My purchase went through and I got the receipt from PayPal, but no matter what I try, I can not complete the download.

    Failed download in BlackBerry World (Scope 10)-img_20151113_002521.png
    Failed download in BlackBerry World (Scope 10)-img_20151113_002529.png

    These are the messages. I tested another download and had no issues, but then when I tried to update my Super tube app, the same error? I'm Scratching my head.

    Z30STA100-5/ with one 2gb of space available.

    Looking at the current reviews for Scope, I'm not the only one with this issue. But why would some apps download, but not others?

    Posted via CB10
    11-12-15 11:31 PM
  2. kenzo_44's Avatar
    You might want to contact Nemory and BlackBerry World Support.

    Posted via CB10
    11-12-15 11:34 PM
  3. petertinh's Avatar
    11-12-15 11:37 PM
  4. HaberNik's Avatar
    Cheers... the search function in the CB app does not work so well. I found my way to a BlackBerry World forum and a live thread: http://forums.crackberry.com/showthread.php?t=1043950. I cancelled the download, closed BlackBerry World, switched from mobile data to wifi (had tried this part myself) and after one error on the first attempt to download, it then worked! Now to find out if it was worth the dollar

    Posted via CB10
    11-12-15 11:37 PM
  5. buyi wen's Avatar
    maybe the store is updating...
    11-13-15 12:14 AM
  6. Nemory Studios's Avatar
    I am so sorry to all who purchased and cannot even download it, I already reported it to my friends at BlackBerry and they're working on a solution. For now I suggest you try different networks, restart phone. Thank you all so much. All purchases will not be lost.

    Posted via CB10
    11-13-15 06:19 AM

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