1. ZayDub's Avatar
    Hi. The native BlackBerry FB app force closes every time I try to open it. I never updated to the Web browser version and the native app has been working as usual until last night. I've tried a reboot and am still having the same issue. Any suggestions?

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    05-14-16 01:13 PM
  2. Bla1ze's Avatar
    Facebook Force Closes-its-dead-jim.jpg
    ZayDub and Hostile Drunk like this.
    05-14-16 01:23 PM
  3. ZayDub's Avatar
    Click image for larger version. 

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    Is it official Bla1ze? Have they somehow discontinued the functionality for the existing app?

    It still works on my PP SE, just not the Classic....

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    05-14-16 02:10 PM
  4. Bla1ze's Avatar
    Is it official Bla1ze? Have they somehow discontinued the functionality for the existing app?

    It still works on my PP SE, just not the Classic....

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!

    It's been 'official' since March 31st, there's just some that are hanging on. At this point, there should be no level of expectation for it to continue working. If it works, cool. If not, well, it was planned to die anyway. No surprise.
    05-14-16 02:13 PM
  5. ZayDub's Avatar
    Any idea why it works on one device and not the other?

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    05-14-16 02:26 PM
  6. Bla1ze's Avatar
    Any idea why it works on one device and not the other?

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    Luck.

    Well, that and technical things like session cookies lol. You're logged in and until the session cookies expire, you'll stay logged in. Once you log out and clear that session, you'll likely not be able to log back in again.
    05-14-16 02:54 PM
  7. ZayDub's Avatar
    Lol thanks for the info B!

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    05-14-16 04:25 PM
  8. VictorRight's Avatar
    I'm having problems with BBM. Cannot send out but can receive. Here's a snapshot. I did a factory reset on my phone and still the same.
    Facebook Force Closes-img_20160514_151438.png

    Posted via CB10
    05-14-16 05:22 PM
  9. Bobglen's Avatar
    I got a new passport last week and the facebook app is preloaded and working fine, with integrations still in hub
    05-15-16 06:57 AM
  10. whitetux's Avatar
    My native app was working on the Passport up until yesterday. now it force closes as well
    05-15-16 10:42 AM
  11. JG_Agustin's Avatar
    When the app force closes, what has worked for me is:

    If I already have a notification from the Hub, I'll open it and try to browse from there, it will open the app in a different page to where it was originally loading.

    If you have no notifications left in the Hub, go to Settings>Accounts>Facebook

    There, turn off "Activate notifications" or "Sync messages". Refresh Hub, and then repeat the procedure but this time to turn the options on. Open the Facebook app and it should load notifications and messages as if you had just logged in for the first time.

    Posted with my powerful and masterful  Passport!
    ZayDub, Bla1ze and hkgnyc like this.
    05-15-16 11:04 AM
  12. ZayDub's Avatar
    When the app force closes, what has worked for me is:

    If I already have a notification from the Hub, I'll open it and try to browse from there, it will open the app in a different page to where it was originally loading.

    If you have no notifications left in the Hub, go to Settings>Accounts>Facebook

    There, turn off "Activate notifications" or "Sync messages". Refresh Hub, and then repeat the procedure but this time to turn the options on. Open the Facebook app and it should load notifications and messages as if you had just logged in for the first time.

    Posted with my powerful and masterful  Passport!
    Wow this worked! Thanks a lot JG! I really appreciate it!

    BBM Channel: C002165D3 Tour 9630 > Bold 9650 > Q10 > Playbook > Classic AND Passport SE!!!
    05-15-16 12:45 PM

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