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I can't believe Blackberry has not solved this error message problem after all these years. You cannot upload any apps, not even Blackberry apps. So you're stuck at last year's updates forever. This is pathetic and I know I'm not alone. Lots of postings from victims and lots of the usual obvious mickey mouse solutions suggested - reboot - refresh - etc. Come on Blackberry - solve this problem. I'm running out of patience with this incompetent technical approach from your IT department. I have about a dozen app updates waiting and stuck in 2013 and its Sept 2014. Wake up Blackberry. And fellow users with same problem - please get vocal - one lone voice in the wilderness will not wake up this dozy BB tech dept.