1. Diogo Cardoso's Avatar
    So last time I tried to do a full backup but in the end said that media and contacts couldn't be backed up...tried two times! Any suggestion?

    Posted via CB10
    06-07-15 08:52 AM
  2. Tasha Fletcher's Avatar
    That has happen to me too

    Posted via CB10
    06-07-15 09:41 AM
  3. Diogo Cardoso's Avatar
    Yeah and now I want to perform a backup because of 10.3.2. Do you find any solution?

    Posted via CB10
    06-07-15 02:28 PM
  4. habs_fan's Avatar
    You should try backup pro in BlackBerry App World. Does contacts as well as other things, well worth the money

    Posted via CB10
    06-07-15 03:02 PM
  5. kbz1960's Avatar
    How full is the hard drive on your computer?

    Edit: Just did a full backup on airplane mode. The only error I got was on Amazon.
    Last edited by kbz1960; 06-07-15 at 03:24 PM.
    06-07-15 03:10 PM
  6. Diogo Cardoso's Avatar
    I don't want to spend any money if I have BlackBerry Link. I don't know now but I doubt that it's not of enough space if that what you are saying

    Posted via CB10
    06-07-15 03:18 PM
  7. kbz1960's Avatar
    Just completed a quick backup with no errors. Going to do a custom next.
    06-07-15 03:30 PM
  8. kbz1960's Avatar
    Just completed a custom backup with no errors.
    06-07-15 03:34 PM
  9. conite's Avatar
    I don't want to spend any money if I have BlackBerry Link. I don't know now but I doubt that it's not of enough space if that what you are saying

    Posted via CB10
    Just spend the money. Backup Pro or Ultimate Backup are great and well worth it.

    You either have an issue with your computer setup, or you have corruption on your device that is causing Link to fail. For the latter, the use of a third party backup app, and an OS reload (or security wipe) will get rid of that.

    06-07-15 03:53 PM
  10. Diogo Cardoso's Avatar
    I tried another one and now says that couldn't backup appstore, navfree, different errors...I must say that I'm on another computer Because my laptop it's repairing, so I installed link on my desktop computer, it's this computer causing this?? I hoping upgrade to 10.3.2 via ota so I need a backup before in case something happens. Or a backup of its not important after a update to 10.3.2

    Posted via CB10
    06-07-15 04:45 PM
  11. kbz1960's Avatar
    What is it exactly you care about backing up and not losing? Apps can be reinstalled, contacts can be synced with most email providers, appstore? What appstore?
    06-07-15 04:54 PM
  12. Diogo Cardoso's Avatar
    Amazon appstore I guess. All of it, of course. Media, contacts, settings,I don't want to setting up this again, but that's not the main issue, because after the new os update don't matter this old update, the question here is the error and cannot find the solution

    Posted via CB10
    06-07-15 05:02 PM
  13. kbz1960's Avatar
    Dunno, like I said the only error I got was on Amazon on a full backup and I could less if it backs up the Amazon store as everything is stored in the app.
    06-07-15 05:50 PM

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