1. grimfurd's Avatar
    i was doing a manifacture reset on my passport SE SQW100-4 and error bb10-0015 came up. so i replugged it to my computer and link but i now get a usb not reconised. now i am trying to use sachesi but it does not see my pasport. what can i do?
    06-26-17 02:30 PM
  2. Denise in Los Angeles's Avatar
    Try disconnecting your usb from your PC, then restart your computer.

    Then plug in the usb again, and connect your phone. See if that helps.
    06-26-17 05:23 PM
  3. kbz1960's Avatar
    Also try an autoloader from here for your phone.
    06-26-17 05:54 PM

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