1. CrackBerry Question's Avatar
    I'm not sure what happened but I thought I was emptying the trash for an email address and now all my messages for that address are gone. Here's what I did:
    1. From the main Hub page I tapped the blue bar at the top of the screen
    2. I navigated into the email account's Trash Folder
    3. I saw that all of the messages in there were ones that I don't want to see again
    4. I tapped and held the top date to select all of the messages in the folder
    5. I selected the "Delete Prior" icon
    6. I got a message about how some messages would only be deleted from the Hub and some would be deleted from the server as well.
    7. Since I didn't want to keep the selected messages I tapped "Continue".
    8. After a long time the messages deleted.

    To my surprise, all of the messages from the account were gone. Anybody know what happened?

    BTW, I started out trying to figure out how I can delete just a single message since the latest OS update. I used to be able to press and hold a message and then select delete. Now that just opens the message.

    07-07-14 08:08 PM
  2. jaydee5799's Avatar
    Well when you touched delete prior, it means everything up to that date.
    07-07-14 08:27 PM
  3. Dave Bourque's Avatar
    You deleted all prior. That's not a surprise. Lol

    07-07-14 08:30 PM
  4. imaccready's Avatar
    But I was in the trash folder. Shouldn't that only delete the prior messages in the trash folder?
    07-07-14 09:56 PM

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