1. CrackBerry Question's Avatar
    Hi Team,

    User is having a blackberry device in which emails are not synchronizing in subfolder.
    We tried moving new mails to subfolder. It works but old emails are still not syncing.
    We appreciate your help on this.

    08-15-14 08:17 AM
  2. stealthbob's Avatar
    More info required..

    Is this a BES account or are you trying to sync a webmail account, which one?

    New Phone/New setup or just a new account added on an existing phone or did they just stop?
    08-15-14 08:49 AM
  3. Sneha mobility's Avatar
    This is a BES account.
    It is just a new phone added to the existing device.
    08-19-14 02:48 AM
  4. stealthbob's Avatar
    So have you tried to activate this phone onto your BES account?

    What has you BES admin done for you? Normally they have to send you an activation code....
    08-19-14 04:44 PM
  5. stealthbob's Avatar
    Please note, it is expected that you show a modicum of respect to people on forums who try to help by responding back to their attempts to assist. Regardless of outcome.

    Consider me done on this one....yeash.
    08-22-14 06:02 PM

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