1. cablewithaview's Avatar
    I had iCloud Calendar and my local ISP email address set up on my device for a while. Recently, I changed my password and I can't get either to log back on. I have tried advance settings with no luck. It seems this problem pops up when you change passwords.

    Posted via CB10
    07-13-17 09:07 PM
  2. Ragbert's Avatar
    You didn't say which phone or OS you have, but often deleting the accounts and then adding them back fixes this.

    Typed on my Q10, SQN100-2,
    mainely_linux likes this.
    07-14-17 07:32 AM
  3. cablewithaview's Avatar
    BB10.3.3.2166 on Passport. I had iCal on here and I ended up changing passwords and since then, it will not let me update the password. I tried deleting the account all together and put it back in to no avail.

    Posted via CB10
    07-16-17 05:43 PM
  4. Ragbert's Avatar
    Which password did you change, your BBID? Your email password? The password to unlock your phone?

    Typed on my Q10, SQN100-2,
    07-16-17 08:23 PM
  5. cablewithaview's Avatar

    Posted via CB10
    07-17-17 07:17 AM
  6. Neville A Daniels's Avatar
    First I presume that your Blackberry was actually encrypted.
    If you want to change a password you should decrypt the phone first then change your password and Re encrypt in that order.

    Your email accounts will have an encryption protocol setup on your old password which will of course no longer work, so what do you need to do is to delete those email accounts from your system and reapply them the exchange hosts and the local client will we negotiate and re-establish encryption protocols.

    N.B. sorry cablewithaview I missed the Email bit as I posted.
    Last edited by Neville A Daniels; 07-21-17 at 05:30 AM.
    07-17-17 08:06 AM
  7. cablewithaview's Avatar
    Not encrypted, never turned it on.

    Posted via CB10
    07-19-17 09:49 PM

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