1. the newsusieq's Avatar
    As of last Wednesday, every email I send appears twice in hub and each email account on my Key2, though not on my iPad or laptop. What has made this happen and how do I reverse it? Driving me mad, help please!
    09-23-19 01:59 PM
  2. Bla1ze's Avatar
    As of last Wednesday, every email I send appears twice in hub and each email account on my Key2, though not on my iPad or laptop. What has made this happen and how do I reverse it? Driving me mad, help please!
    - What version of the Hub do you have installed?
    - Have you checked for Hub updates?
    - Have you tried removing the account and readding it to see if that helps?
    09-23-19 02:22 PM
  3. the newsusieq's Avatar
    Hi Blaize, thanks for your speedy reply. The app version is inbox 2 1906.0.17296, Blackberry hub+services 2.1902.1.55076. I have tried uninstalling and re-installing one of the email accounts, no difference. NB that this is a new issue as of Wednesday l ast week, never experienced it before.
    09-23-19 02:27 PM
  4. Bla1ze's Avatar
    Hi Blaize, thanks for your speedy reply. The app version is inbox 2 1906.0.17296, Blackberry hub+services 2.1902.1.55076. I have tried uninstalling and re-installing one of the email accounts, no difference. NB that this is a new issue as of Wednesday l ast week, never experienced it before.
    I'd try the new beta releases and see if that resolves it:

    - https://play.google.com/apps/testing/com.blackberry.hub
    - https://play.google.com/apps/testing...infrastructure
    09-23-19 02:42 PM
  5. the newsusieq's Avatar
    Bit scary to a totally non-techie person but I'm giving it a go....will report back!
    09-23-19 02:50 PM
  6. the newsusieq's Avatar
    Wow.....early days but so far that seems to have worked! Golly gosh.....thanks Blaize.....but how would an ordinary Joe like me ever have got to that without Crackberry/yourself to provide the magic link??
    09-23-19 04:36 PM
  7. janetdoyle's Avatar
    My DTek50 purchased in Canada suddenly recently started double-recording sent emails in the Hub, about a week or two ago, has just stopped doing it! I didn't do anything unless I made some change n Settings un-wittingly. Just yesterday, Sept. 23rd, it seemed fine. Was there some kind of online fix?
    09-24-19 10:16 AM
  8. the newsusieq's Avatar
    Hi Blaize
    Same thing happening again and your brilliant fix doesn’t seem to be working this time any other ideas please?
    10-29-19 12:33 PM
  9. the newsusieq's Avatar
    Has anybody else experienced this? Surely can't be just me??
    10-30-19 04:29 AM
  10. LUVINZ30's Avatar
    not just you. I have it with my aol map account.
    11-06-19 01:05 PM

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