1. Santo333's Avatar
    Just bought the new DTEK60, real nice phone, cannot connect to my wifi, error message is "authentication problem", have tried all the usual things, turn airplane mode off/on, turn mobile hotspot on/off, turn my router off/on, modify network, forget network, static selection, restart phone etc etc. any extra advice would be much appreciated so i can start using the phone (PS, is a sim card required for wifi to connect, i wouldn't have thought so)
    cheers all
    03-29-17 06:31 AM
  2. Uzi's Avatar
    Hmmm try this change your wifi password to 10 digits and reconnect again
    03-29-17 09:15 AM
  3. pkcable's Avatar
    Perhaps there is a defect with the phone also? Maybe something is wring with the WiFi radio within it? Have you tried any other networks at a cafe or other place that has free WiFi, or a friend or relative's house? Also does YOUR WiFI connect ok to other devices? You don't have any special settings on the router right such as MAC filtering?
    03-29-17 09:22 AM
  4. Santo333's Avatar
    Thanks for help guys, will try to connect elsewhere today, it's looking like a phone issue,

    Posted via CB10
    03-29-17 03:10 PM

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