01-12-15 08:09 PM
tools
  1. katpat's Avatar
    katpat
    The screen stay black and i dont acces to my file.. somebody know this troubles ?

    Posted via CB10
    01-10-15 02:43 PM
  2. Rick Bielski's Avatar
    Rick Bielski
    Are you attempting to download the file or is the file already available offline on your handset?

    Posted via CB10
    01-10-15 03:44 PM
  3. katpat's Avatar
    katpat
    Not available offline i see Just 3 sec the round timer after screen black no file.

    Posted via CB10
    01-10-15 05:03 PM
  4. Rick Bielski's Avatar
    Rick Bielski
    Did you try going into the connect to dropbox app and pressing "sync now" at the bottom?

    Posted via CB10
    01-10-15 05:28 PM
  5. katpat's Avatar
    katpat
    Yes the sync is update... a do test to save file on dropbox It work but i can see file ??? If i use my box Account or another file all is ok i see file ??


    Posted via CB10
    01-10-15 05:49 PM
  6. Rick Bielski's Avatar
    Rick Bielski
    And you're testing with the same file on both dropbox and box? I would try uninstalling the connect to dropbox app and reinstalling it from BlackBerry world

    Posted via CB10
    01-10-15 08:20 PM
  7. katpat's Avatar
    katpat
    Yes try to reinstall the app. Next step try to restore the phone.

    Posted via CB10
    01-10-15 10:09 PM
  8. DQ72's Avatar
    DQ72
    Same issue I'm having now on my Z30. Re-install of the app doesn't help, re-sets don't help either.
    01-12-15 05:48 PM
  9. Centerman66's Avatar
    Centerman66
    Same issue here. Never any problems with accessing dropbox from the file manager before in my z10.

    Posted via CB10
    01-12-15 06:35 PM
  10. Bla1ze's Avatar
    Bla1ze
    Editor in Chief
    Resolved now.
    01-12-15 08:09 PM
« I sold my BlackBerry Playbook and did a security wipe, why isn't it turning on? | How do I transfer my contacts? »

Similar Threads

  1. Dropbox still working for anyone?
    By jhimmel in forum BlackBerry 10 OS
    Replies: 186
    Last Post: 01-18-15, 03:39 PM
  2. The dropbox on my Z10 does not display my files anymore, why?
    By spaetzle in forum BlackBerry Z10
    Replies: 25
    Last Post: 01-13-15, 02:00 PM
  3. Dropbox bien file
    By katpat in forum Ask a Question
    Replies: 1
    Last Post: 01-10-15, 12:47 PM
  4. What is the easiest and simplest way to load bar file to Blackberry10 simulator?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 01-10-15, 11:31 AM
  5. AT&T files motion to dismiss FTC's data throttling suit, invokes common carrier status
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 01-10-15, 07:40 AM
LINK TO POST COPIED TO CLIPBOARD