[katpat]

The screen stay black and i dont acces to my file.. somebody know this troubles ?

Posted via CB10

[Rick Bielski]

Are you attempting to download the file or is the file already available offline on your handset?

Posted via CB10

[katpat]

Not available offline i see Just 3 sec the round timer after screen black no file.

Posted via CB10

[Rick Bielski]

Did you try going into the connect to dropbox app and pressing "sync now" at the bottom?

Posted via CB10

[katpat]

Yes the sync is update... a do test to save file on dropbox It work but i can see file ??? If i use my box Account or another file all is ok i see file ??


Posted via CB10

[Rick Bielski]

And you're testing with the same file on both dropbox and box? I would try uninstalling the connect to dropbox app and reinstalling it from BlackBerry world

Posted via CB10

[katpat]

Yes à try to reinstall the app. Next step à try to restore the phone.

Posted via CB10

[DQ72]

Same issue I'm having now on my Z30. Re-install of the app doesn't help, re-sets don't help either.

[Centerman66]

Same issue here. Never any problems with accessing dropbox from the file manager before in my z10.

Posted via CB10

[Bla1ze]

Resolved now.