1. MusaDz8's Avatar
    Hello. Can someone help me? I don't see any of files on my q10. The memory is full and I see all photo's, video's etc in file manager but not in gallery. Also I can't play music through player but can see it in file manager as well. What can it be??

    Posted via CB10
    05-15-15 03:21 AM
  2. DaFoxGrey's Avatar
    Are the files on a SD card?
    Perform a soft reset, this forces the device to wipe all caches and rescan the memory and SD card on reboot and create new cache files that the Pictures, Videos, and Music apps can see to access the media.
    Press the power button and hold until the count down screen begins, then release the power button.
    Tap Restart on the screen.
    Let the phone sit for about 5 minutes after it has booted back up, then see if the media is now visible in the apps.
    05-15-15 04:33 AM
  3. MusaDz8's Avatar
    All files were in phone's memory. I have rebooted it a few times but it didn't help. Is there maybe other solution for that problem?

    Posted via CB10
    05-15-15 03:57 PM

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