[chuck rund]

Hello everyone. I have searched the forums but didn't find the answer....i have a z10 on t-mobile, I get a terrible echo with wifi calling, but can't find a preference to turn it off. short of turning wifi off(which I don't want to do) anyone know how I can fix this? Thanks in advance!

Posted via CB10

[Jim Wolfson]

Go to the BlackBerry World app store on your phone; you should see a promo section for T-Mobile Top Pics there if you're on their network. Download and install the WiFi Calling app; that should allow you to turn it off.

[raino]

The name of the "app" is Wi-Fi calling by BlackBerry Limited, and it's under T-Mobile Top Picks>Business.

[scrannel]

What OS are you running?

[chuck rund]

I'm running 10.2.1.2156, I will look for the t-mobile app. I tried to upgrade to 10.3 like my passport, but I have not been able to get it working. I'm not great with computers, but learning. I have snap and some other stuff side loaded. I love the z10. Passport is great too. Switch back and forth depends on my mood I guess. Thanks everyone for the help

Posted via CB10

[scrannel]

I think the latest, wfc-capable OS for t-mo Z10 is version 10.2.1.3442. Works on mine. If you load that OS wfc app should just show up (with t-mo sim loaded).