1. Dawner2014's Avatar
    I have been trying to reload Z30 software using BB link on Windows 8 due to some problems I have experienced recently, with the Mic while making calls. I have not had any problems before with BB link. While installing the software I get this error / msg:

    An error has occurred while updating your device's software.

    The digital signature on the system software is missing or invalid. [A:0x0000001B].

    Any advice on what to do please? I have tried disconnecting the phone from the PC restarting both, restarting BB link several times. I even delete and reinstalled BB link. So far not successful!
    03-28-16 02:16 AM
  2. rebroker2009's Avatar
    You have to use regedit and delete all the bb drivers, reboot then install link
    03-28-16 02:23 AM
  3. Dawner2014's Avatar
    Thanks for the quick reply. I am afraid though, to begin working with the Registry. I wish there was another way?
    03-28-16 04:45 AM
  4. Dope_Knight's Avatar
    I tried that but it didn't work. is there any other way?
    11-26-16 10:25 AM
  5. abdolkarim bazdar's Avatar
    I have been trying to reload Z30 software using BB link on Windows 8 due to some problems I have experienced recently, with the Mic while making calls. I have not had any problems before with BB link. While installing the software I get this error / msg:

    An error has occurred while updating your device's software.

    The digital signature on the system software is missing or invalid. [A:0x0000001B].

    Any advice on what to do please? I have tried disconnecting the phone from the PC restarting both, restarting BB link several times. I even delete and reinstalled BB link. So far not successful!
    I'm really a problem like someone can't answer?
    12-13-16 12:13 PM
  6. abdolkarim bazdar's Avatar
    I'm really a problem like someone can't answer?
    12-13-16 12:14 PM

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