1. CrackBerry Question's Avatar
    I just refreshed my appworld and downloaded whatsapp on my z10. Whenever I try opening it, I get a pop up message that "whatsapp does not have the necessary permission to operate correctly. Please ensure whatsapp has "Device identifying information" permission before attempting to register".
    I have checked severally on my applications permission tab‎ to ensure that Device identifying Permission is switched on, still this message persists.

    I need your assistance right here to put me through what to do, I need my whatsapp to be active as soon as Possible.
    03-01-17 01:59 AM
  2. Dunt Dunt Dunt's Avatar
    If you need WhatsApp... why are you using a BB10 device?

    Try deleting the App, and rebooting your phone. Then reinstalling the App.
    03-01-17 08:11 AM

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