1. thalawan's Avatar
    Hi fellow CB users, I needed your help. I had my first BlackBerry device last 2 years ago which was given to me by my aunt. It was BlackBerry Bold 9780. I loved that device and that then I decided to buy only BlackBerry devices. I used it for some time and had been enjoying some apps and games downloaded from bbworld. Until one time I noticed that my device started to restart and get stucked in the loading screen but not able to load the homescreen, halfway the loading progress, my device shuts down and come repeats the process. I had no experience in phone troubleshooting. Anybody here who knows what might the problem be, please I desperately needed your help. I like that first BlackBerry phone of mine. Now, I have my BlackBerry Z3 which is also a nice device. I would love to have if fixed. Thanks for your time guys.

    Posted via CB10
    01-25-15 12:42 AM
  2. jaydee5799's Avatar
    Sounds like you might need to load a new OS on that old phone. Download an OS and cable up and see if you can run loader.exe
    01-25-15 07:43 AM
  3. thalawan's Avatar
    Thanks. I'll try it as soon I get a hands on in my computer. Been wanting to fix that badly.

    Posted via CB10
    01-25-15 09:23 PM
  4. thalawan's Avatar
    Hi fellow CB users. I tried connecting my old BlackBerry bold 9780 and it's detected in my computer. Problem is, I can't completely perform the required action needed for OS update/replacement because the phone restarts every 15 seconds and so does the device connection in the computer. What should I do to connect my phone to the computer because it keeps on restarting. Any advice from the experts? Your help is badly needed guys. Thanks.

    Posted via CB10
    01-26-15 06:20 PM

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