1. CrackBerry Question's Avatar
    why My Q10 can't connect with my computer, i'm using OS i want to slideload snap to my Q10. thanks
    07-08-14 05:21 AM
  2. Uzi's Avatar

    You can try this

    Maybe your pc doesn't have java environment runtime

    Sent from my BlackBerry 10 smartphone.
    07-08-14 05:25 AM
  3. JamBueree's Avatar
    1. Check if you have the BlackBerry Drivers installed into your computer.

    2. Make sure Developer Mode is on.

    BlackBerry Z10 |
    07-08-14 06:21 AM
  4. Preacher_22's Avatar
    I am having the same problem installing snap. It says on my bb link ?cannot communicate with device". Developer mode on, turned off security on my home pc, device plugged in to pc and it says connected.

    Tried managing my device, browser does not load the page. The horror!!

    Posted via CB10
    07-17-14 07:33 AM
  5. willowbeast's Avatar
    Don't connect via USB. Do it over wifi. Make sure you have the correct ipv4 and wifi turned on and also turn on development mode.

    Posted via CB10
    07-17-14 07:47 AM
  6. Preacher_22's Avatar
    Will try that later and see if it works. Thanks!

    Posted via CB10
    07-17-14 08:44 AM
  7. Preacher_22's Avatar
    Will it make a difference if i delete my work email account first and try again? Just thought about that company IT policy thing.

    Posted via CB10
    07-17-14 08:52 AM
  8. willowbeast's Avatar
    I seriously doubt that an email account will be the cause.

    Posted via CB10
    07-17-14 12:06 PM
  9. Preacher_22's Avatar
    Well, I was able to sideload snap using snap installer and via wifi connection. Downloaded snap file,snap installer and java environment and it just took me less than 10 minutes to get it done! That sideloading thru the Google Chrome extension and usb connection was a pain. Good thing there was snap installer. Thanks everyone!

    Posted via CB10
    07-20-14 06:45 AM

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