1. jmo712's Avatar
    I recently switched to a Priv and my data services wont work. The sim and data work just fine in my BB Classic but not the Priv. I keep getting a "Sign into your network message", and when i click the link it says my Priv doesnt support my current data plan. Anyone have any ideas to what the issue is?

    Typed on my sexy Samsung Tab Pro..my Blackberry Classic gets jealous!
    05-08-16 12:52 AM
  2. bakron1's Avatar
    What carrier are you with? I would suggest going to your carrier with your Priv and asked for some technical help.

    It could be you have to set up your APN in your network settings before you can connect to your cell providers network.
    05-08-16 08:39 AM
  3. jmo712's Avatar
    I called tmobile and they fixed the issue. Thanks
    05-08-16 01:01 PM
  4. Jesse Lee's Avatar
    Did they say what the problem was? what fixed it? my wife's Priv is doing the same thing, NO DATA whatsoever, tried so much troubleshooting and fixes and called our carrier and they were clueless.

    can you elaborate on what fixed it?
    06-23-16 09:59 PM
  5. raino's Avatar
    Did they say what the problem was? what fixed it? my wife's Priv is doing the same thing, NO DATA whatsoever, tried so much troubleshooting and fixes and called our carrier and they were clueless.
    If your wife has a BIS data plan, try asking your carrier to switch it with a regular data plan.
    06-24-16 05:33 PM

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