Custom Email Notification ONLY if Email Hub Open
I have a Blackberry Classic SQC100-2 and running 10.3.2.556.
I'm playing with custom notifications for emails and having difficulty. Thanks in advance for your help.
The notifications (audible and vibrate) work fine if I have email hub open at the time the message arrives.
However, the notifications do not work if:
- I'm using the device and the hub doesn't isn't displayed at the time (e.g., looking at Calendar or home screen).
- the device is locked.
I'm at wits end and appreciate your help.