Built for Business - Learn more about BlackBerry KEY2
  1. oldmangeddyboy's Avatar
    My keyone has these black bars all across my screen they only appeared today after updating all my apps,any ideas what they are?there on my camera app as well as when I'm scrolling through you tube,or any apps..Crazy screen issue, suddenly getting black bars across screen.-img_0701.jpgCrazy screen issue, suddenly getting black bars across screen.-img_0700.jpg
    Last edited by oldmangeddyboy; 06-20-19 at 04:07 AM.
    06-20-19 12:43 AM
  2. ppeters914's Avatar
    My keyone has these black bars all across my screen they only appeared today after updating all my apps,any ideas what they are?there on my camera app as well as when I'm scrolling through you tube,or any apps..Click image for larger version. 

Name:	IMG_0701.jpg 
Views:	13 
Size:	65.3 KB 
ID:	444875Click image for larger version. 

Name:	IMG_0700.jpg 
Views:	12 
Size:	69.4 KB 
ID:	444876
    "....after updating all my apps... "

    Really? *ALL* your apps updated at the same time?

    How many times have you restarted your device?
    06-20-19 09:52 AM
  3. oldmangeddyboy's Avatar
    Haha..no..
    I purchased the phone about 3 weeks ago &set it up then,as I'm not a fan of android and probably never will be I set it aside until last night when I decided to at least try it having bought it,the phone was left over night to update around 14 apps,and this morning the black bars are across the screen,permanent on the camera app as well as on dark backgrounds and flickering when I'm scrolling through Web pages.

    Posted via CB10
    06-20-19 10:08 AM
  4. oldmangeddyboy's Avatar
    "....after updating all my apps... "

    Really? *ALL* your apps updated at the same time?

    How many times have you restarted your device?
    Once.

    Posted via CB10
    06-20-19 10:08 AM
  5. ppeters914's Avatar
    Well, the first thing I would do is restart your phone several times. If that makes no difference, then I don't know other than a complete reset, which shouldn't be a big deal since you just got the phone and haven't really used it.
    06-20-19 04:02 PM
  6. oldmangeddyboy's Avatar
    Thanks for your help & advice,I reset the phone and the black bars are still there,I'm going to see if there's any water damage and try & find a repair shop,I've contacted the original seller but I'm not expecting any help there,sadly I have a feeling I may have to write the expense off and just use the phone as is..😠
    06-21-19 01:45 AM
  7. chain13's Avatar
    Looks like hardware damage for me
    06-21-19 02:53 AM
  8. oldmangeddyboy's Avatar
    possible,there is a slight chip on the bottom of the the phone that could indicate its been dropped?..but it's strange I didn't notice the bars across the screen when I first set it up..
    I suppose that's the perils of buying from eBay..
    hopefully I can get it fixed otherwise it's a painful lesson to check a phone in depth when buying off eBay..
    I'm more annoyed at the fact I sold my passport to help fund buying the keyone..
    coffee-turtle likes this.
    06-21-19 04:38 AM
  9. the_boon's Avatar
    KEYone replacement LCD's are getting pretty cheap now on eBay
    06-21-19 11:32 AM
  10. oldmangeddyboy's Avatar
    Having watched youtube videos on screen replacement it looks easy enough,im still stuck between spending more money or just cutting my cost and putting the phone back on ebay...
    There's a lot I like and soooo much I dont.

    Posted via CB10
    06-21-19 01:27 PM
  11. the_boon's Avatar
    Having watched youtube videos on screen replacement it looks easy enough,im still stuck between spending more money or just cutting my cost and putting the phone back on ebay...
    There's a lot I like and soooo much I dont.

    Posted via CB10
    If you fix it, you'll be able to sell it for a lot more on eBay than to sell it as is.
    06-21-19 01:41 PM
  12. oldmangeddyboy's Avatar
    If you fix it, you'll be able to sell it for a lot more on eBay than to sell it as is.
    Wishful thinking my friend,I payed £135 - the £60 for my passport so either way I'm out of pocket..
    It's just a lesson learned and a tick box on the never to old etc.
    06-21-19 03:02 PM
  13. joeldf's Avatar
    06-21-19 03:03 PM
  14. oldmangeddyboy's Avatar
    Wow...😲..
    Last edited by oldmangeddyboy; 06-22-19 at 02:18 AM.
    Anupam Kurapati likes this.
    06-21-19 04:07 PM
  15. oldmangeddyboy's Avatar
    Thanks for the links,sadly it seems like it's not a one off,I've tried some of the advice given on there but none work,guess it's just a glitch on certain handsets?
    06-22-19 02:27 AM

Similar Threads

  1. How can I get the BB10 music app in an android phone?
    By craxxi in forum General BlackBerry Discussion
    Replies: 5
    Last Post: 07-10-19, 03:13 AM
  2. WTT/WTS blackberry keyone black edition (100-1) and key2 LE (100-5)
    By MB64 in forum Buy, Sell, Trade - Sold / Archived
    Replies: 33
    Last Post: 06-30-19, 11:18 AM
  3. Replies: 2
    Last Post: 06-20-19, 08:25 AM
  4. Charging and heating up issues on BB Priv.
    By SulemanArshad in forum BlackBerry Priv
    Replies: 1
    Last Post: 06-19-19, 05:05 AM
  5. PSA: Google Calendar is currently experiencing some issues
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 06-18-19, 10:40 AM
LINK TO POST COPIED TO CLIPBOARD