1. CrackBerry Question's Avatar
    Recently, this error message appeared on my Q10. Have searched both crackberry and google. Doesn't come up. Issue is 'sync not successful' with contacts. Transfers photos fine, however.

    Anyone know what this is or will I be planning on wiping my phone in the not-too-distant future?

    08-09-14 05:11 PM
  2. jaydee5799's Avatar
    Hello and welcome.
    So when you backup with Link, you receive this error that your contacts are not backed up? I would say you need to back them up with ContactsX or some other app and then reload your OS.
    08-09-14 05:18 PM
  3. 201404Q10's Avatar
    Sorry, I should have been more clear. Have 2700+ contacts in Outlook on laptop. Ditto for Q10. No problems with syncing since April 2014 when I got this phone, until just in the last week. Photos sync fine, it just seems to be contacts. I won't lose much if I Security Wipe my Q10 in the contacts dept, as I sync Q10 and laptop almost daily. Trying to figure out if SW is absolutely necessary, as I will lose text messages. Have pulled the micro SD card, so that won't be affected. Just trying to avoid the process of wiping the phone if there is another possibilty.

    08-09-14 05:34 PM

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