1. billz1's Avatar
    I have a Key2. my Blackberry Contacts app worked fine until last week (before the latest update.) Now, when I open it, it appears to open for a fraction of a second then closes. Here is what I have tried so far:
    1. Hard reboot (many times)
    2. Clear cache
    3. Uninstalled program, rebooted and reinstalled program.
    4. Deleted all voicemails.
    5. Uninstalled the hub, rebooted and reinstalled
    6. Rolled back the app to the version before the latest update.
    7. Loaded Google Contacts app. This app finds my contacts so there are clearly there.

    My contacts (and email) are via Office 365. I use the native email program as well as Microsoft office. Both work fine. My calendar works fine.

    Any help would be greatly appreciated
    12-06-18 07:29 PM
  2. the_boon's Avatar
    I have a Key2. my Blackberry Contacts app worked fine until last week (before the latest update.) Now, when I open it, it appears to open for a fraction of a second then closes. Here is what I have tried so far:
    1. Hard reboot (many times)
    2. Clear cache
    3. Uninstalled program, rebooted and reinstalled program.
    4. Deleted all voicemails.
    5. Uninstalled the hub, rebooted and reinstalled
    6. Rolled back the app to the version before the latest update.
    7. Loaded Google Contacts app. This app finds my contacts so there are clearly there.

    My contacts (and email) are via Office 365. I use the native email program as well as Microsoft office. Both work fine. My calendar works fine.

    Any help would be greatly appreciated
    Do you have BB Hub+ Services installed and updated?
    Bill Mchugh likes this.
    12-11-18 07:52 PM
  3. Bill Mchugh's Avatar
    Same issue on mine....started last week. a message said to update contacts before using so I did. It has not worked since. Same quick off issue.
    12-13-18 10:43 PM
  4. ElyHawk's Avatar
    Same issue on mine....started last week. a message said to update contacts before using so I did. It has not worked since. Same quick off issue.
    So, this started happening for me about 5 days ago. Has anyone discovered how to resolve this issue - its unacceptable...
    12-17-18 10:45 AM

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