1. Rob2's Avatar
    Dear experts,

    Updated my Q10 today to version 10.3.2.440 using BlackBerry Link.
    After the update finished, my device is showing version 10.3.2.680 in BBVE. What confuses me is that BBVE is showing an available update to version 10.3.2.440.
    Anyone seen this before?
    Confused after updating Q10 to 10.3.2.440-img_20150608_123151.png
    Confused after updating Q10 to 10.3.2.440-img_20150608_123139.png

    Posted via CB10
    06-08-15 07:12 AM
  2. Rob2's Avatar
    Add on info

    BlackBerry Link shows my current software release as 10.3.2.440


    Confused after updating Q10 to 10.3.2.440-screenshot.1.jpg

    Posted via CB10
    06-08-15 07:22 AM
  3. amit kafle's Avatar
    440 is the software release version and 680 is the core os version. Check in by going in settings>about.

    Posted via CB10
    06-08-15 07:23 AM
  4. Rob2's Avatar
    Correct, settings, about is showing 440
    But if I search for, setting, update , it shows a new update is available to 440

    Confused after updating Q10 to 10.3.2.440-img_20150608_133018.png

    Confused after updating Q10 to 10.3.2.440-img_20150608_133039.png

    Posted via CB10
    06-08-15 07:33 AM
  5. amit kafle's Avatar
    Just reboot your phone I think this will solve your problem if simple reboot doesn't work then press both volumes button and when phone gets switched off then open it hope this will work for you.

    Posted via CB10
    06-08-15 08:04 AM
  6. Rob2's Avatar
    Tried simple reboot and the reset using the volume button, no success, device keeps telling me a new update is available.
    06-08-15 08:28 AM
  7. amit kafle's Avatar
    Tried simple reboot and the reset using the volume button, no success, device keeps telling me a new update is available.
    Try updating again

    Posted via CB10
    Rob2 likes this.
    06-08-15 08:30 AM
  8. idhbar's Avatar
    Is your previous update amt same as the size currently showing?
    06-08-15 08:38 AM
  9. Rob2's Avatar
    Thanks Kamid!, it took a moment after I conferment updating, then my Q10 realized updating to the same version is nonsense
    06-08-15 08:45 AM

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