08-05-16 09:24 AM
29 12
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  1. sanjayadi's Avatar
    I use BlackBerry z3, and my device storage 6 gb out of 8 gb, but after install media lock app from BlackBerry world, for testing I try to hide 1 picture, than appear "please wait...." after some time I close the app and see device storage 7.6 gb, and get notification storage all most full, than I un install the "media lock" app and reboot the set but storage same, than I see total storage consumed by system that is 4.5 gb, now pl help me how to reduce device memory.


    Cointe or any body help, how to reduce device storage?-img_20160804_190308.png

    Posted via CB10
    Attachment 405509
    Attachment 405509
    08-04-16 08:33 AM
  2. sanjayadi's Avatar
    Pl help cointe or any body?

    Posted via CB10
    08-04-16 09:03 AM
  3. conite's Avatar
    System memory of 4GB is normal. It usually runs between 3 and 5GB.

    I know it's hard on a Z3 or Q5, but I try to keep at least 800MB free at all times.
    08-04-16 09:11 AM
  4. sanjayadi's Avatar
    But cointe so why my device memory goes 6gb to 7.5 gb after install media lock app? And my system 4.3gb, app 1.37 gb, user file 61 mb, free 262 mb so this total is 6.2 gb, but in setting its 7.5 gb. After install app, any solution I attach settings page.
    Cointe or any body help, how to reduce device storage?-img_20160804_194454.png

    Posted via CB10
    08-04-16 09:21 AM
  5. conite's Avatar
    All I can say is that your numbers from your device monitor look good.
    08-04-16 09:31 AM
  6. sanjayadi's Avatar
    And when I try to hide picture, see "please wait" and than after some time see notification devise storage all most full, I think it is possible that total picture of sd card hide on device memory? And this cause storage gone 6gb to 7.5 gb.

    Posted via CB10
    08-04-16 09:33 AM
  7. conite's Avatar
    See what happens if you try to free up more space by deleting apps.
    08-04-16 09:38 AM
  8. sanjayadi's Avatar
    I give u BlackBerry google id page here in u can see usage 5.5 gb and free 4.65 mb, so here is 2 gb memory out of 8 gb? Cointe do u suggest for restore? Or any software update through BlackBerry link or any others?
    Cointe or any body help, how to reduce device storage?-img_20160804_201052.png

    Posted via CB10
    08-04-16 09:46 AM
  9. conite's Avatar
    There is nothing wrong with your device. The numbers don't usually add up, because of overhead. Your device monitor looks good. You don't need to do anything. Just delete apps if you need more space.
    08-04-16 09:54 AM
  10. sanjayadi's Avatar
    Dont mind for disturb, But cointe my total downloading app is maximum 700 mb, and before to day 5 pm my memory was 6gb usage so how automatic it go to 7.5gb..after install media lock app? And one question now I am within guarantee period, so if I go to servicing centre (which is located too far from my house) and update software, is it solve or when relish 10.3.3 software it automatic solve? Or restore it?

    Posted via CB10
    08-04-16 10:19 AM
  11. conite's Avatar
    When 10.3.3 comes out, you, along with Q5 users will have to use an autoloader anyways, so everything will be wiped and you will have to start over.

    There is nothing wrong with your hardware. Guaranteed.
    08-04-16 10:25 AM
  12. Dunt Dunt Dunt's Avatar
    Your phone seems to be working normally for a BB10 device.

    Your real issue is that 8GB was way too small for normal usage today.

    You are going to have to limit a few things
    1) What apps you install, if you don't need them... delete them. Stay away from games with large file sizes.
    2) Delete all installation files - the APK that are usually in your download folder
    3) Limit the number of accounts on your phone and their sync timeframe.
    4) Use the SD Card to store as much as you can... Pictures, Documents, Downloads. Some apps that use databases might even allow their data to be stored on an SD Card instead of internally
    5) In your browser privacy settings, clear your history, cookies, and other website data.


    As for updating or reinstalling software... I am a fan of doing a clean install every now and then. And NOTE restoring any data. But I don't think any update or 10.3.3 when it comes is going to change anything for you. My System File was almost 12GB at one point... but I seven accounts and had forgot an made one sync "forever".
    08-04-16 10:38 AM
  13. sanjayadi's Avatar
    Sorry for disturb u, but if I delete all apps, I can get space 500 mb only, so in z3 only 500- 700 mb free space? But when I purchase z3 it was 5.4 gb usage and 2.6 gb free so how? Is there any solution to update in service centre?

    Posted via CB10
    08-04-16 10:41 AM
  14. conite's Avatar
    Sorry for disturb u, but if I delete all apps, I can get space 500 mb only, so in z3 only 500- 700 mb free space? But when I purchase z3 it was 5.4 gb usage and 2.6 gb free so how? Is there any solution to update in service centre?

    Posted via CB10
    No. The problem is not hardware.

    You can try running an autoloader without a restore. Or just wait a week or two for 10.3.3.
    08-04-16 11:00 AM
  15. sanjayadi's Avatar
    Cointe sir, i delete all apps, but usage space is 7.1gb free 750 mb, still u say my phone is ok? What do u think, If I go to service centre ,they can solve? If I again install media lock apps, it solve? Or doing somthing today through widow pc with ur instruction to solve it. I am really upset.


    Posted via CB10
    08-04-16 11:23 AM
  16. thurask's Avatar
    Move whatever you can (music, photos, videos) to a SD card. Run an autoloader and don't restore. Cut down on apps afterwards, especially that particular lock app. Don't be surprised that 8GB of internal storage is filling up.
    08-04-16 11:25 AM
  17. sanjayadi's Avatar
    My device is free. no photo,video,documents,apps etc, but from today device memory all most full. Any suggestion.? How to use autoloader?

    Posted via CB10
    08-04-16 11:31 AM
  18. conite's Avatar
    My device is free. no photo,video,documents,apps etc, but from today device memory all most full. Any suggestion.? How to use autoloader?

    Posted via CB10
    Download to your PC, unzip, plug in your phone, run autoloader.

    https://mega.nz/#!9Bgw2Zja!nl7fMn11n...8dHA_qMo9h9FE0

    The contents of your device (not your SD card) will be wiped.
    08-04-16 11:37 AM
  19. zephyr613's Avatar
    Conite/Thurask & Dunt (X3) - you my friends have the patience of a Nursery School teacher, and I applaud all of you.

    You guys make Crackberry what it is today (along with others) and allows me to wake up to another day knowing full well I will not have Marshmallow on my PRIV yet again that day, for alas, I am on Verizon...
    raino likes this.
    08-04-16 11:42 AM
  20. sanjayadi's Avatar
    Yes those are our guardian , but today I fail from those, but like today I post a problem 8 month ago, 2 nos video not delete/move from devise memory, no body can done it, today I done it through BlackBerry blend and pc. Hope those person help me next day and I stand up. But request pl dont advice about delete app .i all ready done it. Now the problem is not my, its a new problem for BlackBerry 10, no body known about this. I go to service centre within 2 days. Sorry to forum.

    Posted via CB10
    08-04-16 12:53 PM
  21. sanjayadi's Avatar
    Cointe or dunt dunt dunt, If I go to service centre and they delete every thing from my device memory and update software, can I get full free memory,which is normal for z3, like new phone?

    Posted via CB10
    08-05-16 12:43 AM
  22. sanjayadi's Avatar
    Any help?

    Posted via CB10
    08-05-16 02:46 AM
  23. conite's Avatar
    Any help?

    Posted via CB10
    I already suggested using an autoloader, provided a link, and gave you instructions.
    08-05-16 07:30 AM
  24. sanjayadi's Avatar
    How to install auto loader at pc from your link,because ur link is on my mobile?

    Posted via CB10
    08-05-16 07:53 AM
  25. brookie229's Avatar
    How to install auto loader at pc from your link,because ur link is on my mobile?

    Posted via CB10
    Use your PC to access the link, download the correct autoloader and install your new OS. You do ALL of this from your PC, not your device. Make sure you download the correct OS for your device type.
    08-05-16 08:03 AM
29 12

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