1. CrackBerry Question's Avatar
    Woke the other morning to find my BB Classic battery flat despite only being charged a short while earlier. On charging I find the s. creen dimmed. Pressing apps, the screen flickers and nothing happens. Even standard apps like video, music and so on won't open I can't open or delete any messages but have full access to the hub, just nothing happens when I select an option. Last notification was phone was going into Battery saving mode. I can't access settings (won't open) to get it out of saving mode. Any thoughts?

    Main thing is I want to recover files and contacts since the last back up
    04-04-17 05:28 AM
  2. Heavens1's Avatar
    Have you successfully backed up your phone using BlackBerry Link recently? Can you back the classic up now?

    Then I suggest a 32 second re-boot. So, hold down the power button for 32 seconds. Time it. That's the equivalent of a battery pull.

    Post back the results .😀
    04-04-17 07:55 AM
  3. IMCCLUNG's Avatar
    It's been a couple of weeks since the last backup, not the end of the world but would like some of that data if possible

    I have managed to do a "pull", literally. I took the back off and disconnected the battery overnight. No joy. Link shows "connected" but then has an exclamation mark then device isn't visible anymore
    04-04-17 09:46 AM
  4. Heavens1's Avatar
    Sounds like you may be best off trying an autoloader to re load your device software.

    04-04-17 01:26 PM

Similar Threads

  1. Blackberry classic 10 got wet
    By tomasz2017 in forum BlackBerry Classic
    Replies: 9
    Last Post: 05-01-17, 10:02 PM
  2. How to Update the OS to the latest one?
    By Atts in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 04-05-17, 09:12 PM
  3. How to make video call in bbm?
    By nithinmx in forum BlackBerry Z10
    Replies: 2
    Last Post: 04-04-17, 04:49 PM
  4. How to power on my blackberry Z10?
    By aditya kumar17 in forum BlackBerry Z10
    Replies: 1
    Last Post: 04-04-17, 07:22 AM
  5. After downloading Xender why am I unable to install it?
    By maysummer in forum BlackBerry Z3
    Replies: 0
    Last Post: 04-04-17, 04:31 AM